Minimum effort - maximum results
The Significance Of Online Reviews
And How they Affect a Consumer’s Decision
89%
Read Online Reviews
Before Making A Decision
39
Average Number Of
Reviews For A Business
112
Expected Number Of
Reviews For A Business
93%
Made A Buying Decision
Based On Online Reviews
Three Pillars Of Online Reviews
And Why Theyāre Important
real
They Must Be From Actual
Customers Of Business
Recent
Must Be Within
A Reasonable Time
Relevant
Should Be Related
To An Experience
HOW āāāāāĀ WORKSĀ
Positive Feedback Flow
Request Feedback
Customer is asked about their recent experience
Customer Replies
Customer responds with a 4 or 5 response triggering the positive reply flow
Review Link Sent
Customer is sent a thank you message with a link to leave a review on Google
AI Recommendation
If customer does not click review link, AI can send a review recommendation
Review Posted
Customer is more likely to post a review when helped with AI Enhancement
How we handle āāā and below
Request Feedback
Customer is asked about their recent experience
Customer Replies
A 1-3 Response Is given, orĀ they send in a text reply
Agent Alerted
Agent alerted to a non 4 or 5 reply and sent the content
Agent Responds
Agent can take the conversation offline
Loop Closed
Customer receives follow up quickly so company can close the loop promptly
Jumpstart Feedback
Make It Easier To Elevate The Experience
Single Add / Keyword
Internal check in page, contact add, or an inbound keyword via SMS to start feedback process
NFC Tags / QR Code
Tap a pre programmed NFC device to pre-populate the SMS keyword feedback function
API Connections
Integrate with any CRM via directĀ connection, Zapier, or public API to trigger the feedback process
Upload CSV File
Upload a list of recent customers inside of your dashboard to send a mass request at the same time
Solves Common Reasons
For Not Leaving An Online Review
28%
Often Leave A Review
For A Local Business
22%
Donāt Know What To
Write About Business
32%
Donāt Have The Time
To Write A Review
How Owners Must Respond To Reviews
Show Customers That You Care
New Online Review
OmniReviews connects directly with Google and pulls in your onlineĀ reviews the moment we are notified in the platform
Agent Alerted
The owner or assigned customer service agent is then notified of the review via text message through the platform of the new review
Recommended Response
Included with the review alert is an AI recommended response to the customer based on the sentiment of the new Google review posted
Business Replies
The owner or agent has the option to reply Y or N to the SMS alert to post the response or log into the software to respond themself
Fast Adoption And Scaling
Businesses Can Start For Free
Enjoy 14 days Free full access plus initial 20 feedback credits.
Connect & Confirm Business
Quick Start Wizard to create an account login using their Google Business Profile
First 20 Feedback Requests FREE
Your first 20 feedback reviews are on the house š
Starter Location
$ 99
PER MONTH
āļø 14 days FREE TRAIL
āļø Single Business Location
āļø 100 Requests Per Month
āļø Rapid Reviews Process
āļø Reputation Monitoring
āļø Review Response
āļø AI Enhancement
Growing Location
POPULAR
$ 171
per month
āļø 14 days FREE TRAIL
āļø Single Business Location
āļø 250 Requests Per Month
āļø Rapid Reviews Process
āļø Reputation Monitoring
āļøĀ Review Response
āļø AI Enhancement
Enterprise
Multi Location
$ CALL
PER MONTH
āļø 14 days FREE TRAIL
āļø Brand Management Dashboard
āļø Unlimited Requests Per Month
āļø Rapid Reviews Process
āļø Reputation Monitoring
āļø Review Response
āļø AI Enhancement
why you should consider omnireviews
OmniReviews is not just about collecting reviews, but about managing them effectively to build a strong, positive online presence.